SERVICES IN DETAIL
Sixteen service areas we use to operate, secure and continuously develop your IT infrastructure — each with the concrete technologies and capabilities behind it.
Continuous support for your entire IT environment — we monitor, patch and maintain your systems before small problems become big ones.
Your systems run in R-KOM's Datacenter Ostbayern in Regensburg — with redundant power supply, biometric access control and multiply redundant internet connectivity.
Server virtualization with Vates XCP-ng and Xen Orchestra — predictable per-host costs instead of licensing fees, with no vendor lock-in.
Flexible virtual data centers on demand — a complement to physical colocation when you need additional servers quickly and without your own hardware.
Automated, geo-redundant backups protect your data against hardware failure, ransomware and human error.
Legally compliant email archiving with MailStore — complete, true to the original and searchable by your team itself.
AI-powered detection of suspicious behavior on every endpoint — attacks are automatically stopped, not just reported.
Encrypted site-to-site connectivity and perimeter protection that secures your network from the outside without slowing down day-to-day work.
A modern, WireGuard-based zero-trust network — as a lightweight alternative or complement to a classic VPN gateway.
Security directly at the DNS level — malicious domains are blocked before a connection is ever established.
Cloud-managed network hardware — switches and Wi-Fi access points, centrally controlled through a single dashboard.
Webex Calling as a redundant cloud phone system built on Cisco Webex — ready to use anywhere for your entire team.
From licensing to day-to-day support — we set up your Microsoft 365 environment and manage it on an ongoing basis.
Domains, DNS and web hosting from a single source — reliably set up and continuously maintained, instead of spread across multiple providers.
Central, encrypted management of all credentials — instead of sticky notes and shared spreadsheets.
We source, set up and support your workstation PCs and servers directly on-site — as a single hardware partner.
OUR OWN PRODUCTS — SIPPICOM SUITE
Automatic backup and one-click restore for Cisco Meraki network configurations — including a customer portal with a live network topology.
Turns standard Meraki guest Wi-Fi into a branded experience — with your own login design instead of a generic router interface.
Ideal for: hotels, hospitality, conference venues and schools, trade fairs and other public facilities.
sippicom-suite.de ↗Automatically finds inactive Active Directory accounts and cleans them up — with a dry run, HTML report and automatic move to a quarantine OU.